It was early evening, and Rebekah Zammett was about to leave her north Oxfordshire home to work a nightshift looking after teenagers at a local residential institution.
But then a thud came from the bedroom of her son Jack, who has cerebral palsy.
For many, like Rebekah, it can be very tricky to balance this work with their paid, day job.
Her breaking point came when a previous employer wanted her to work extra hours to make up for the time she had taken off to care for Jack as he recovered from major surgery.
Carers UK says that just before the pandemic hit, 600 people a day were quitting work to look after a loved one. That figure is thought to be even higher now.